If for any reason you are unhappy or dissatisfied or would simply like to pass on a suggestion to help us to improve the service that we provide please contact the practice. Helen is a designated member of staff who will deal with your query. We would always wish to deal with any complaints as quickly as possible and certainly within 3 days. You could contact the practice via the addresses and numbers listed on the contact page of this website.

In the event that you are dissatisfied with the outcome you are able to take the complaint further.

For complaints relating to NHS treatment contact the Parliamentary and Health Service Ombudsman:
Via the website or by telephone 0345 015 4033

For complaints relating to treatment carried out privately contact The Dental Complaints Service:
Via the website, by email, by telephone: 08456 120540 at local rate (Monday - Friday 9am - 5pm) or by post

Dental Complaints Service
Stephenson House
2 Cherry Orchard Road